We're recruiting a Sales Team Leader on behalf of a well-established, growing business based in St Ives, Cambridgeshire. This is a full-time, permanent position working 37.5 hours per week, Monday to Friday, offering a salary of £30,000–£35,000 depending on experience — and a genuine opportunity to make your mark leading a B2B sales team in a business that values people, performance and doing things the right way.
Reporting to the Head of Business, you'll provide day-to-day leadership, coaching and development to a team of Sales Executives, driving performance across sales targets, quality standards and customer experience. This is a people-first leadership role — if you're motivated by helping others be great, building a strong team culture and turning consistent sales activity into commercial growth, this could be an excellent fit. The role is fully office-based in St Ives, five days per week.
Main Responsibilities:
- Providing day-to-day leadership, coaching and support to a team of B2B Sales Executives
- Holding regular one-to-ones, development conversations and performance reviews to build capability and confidence
- Delivering clear, constructive feedback that helps team members understand strengths, close skill gaps and grow
- Driving team performance across sales targets, quality KPIs and customer experience metrics
- Using data and insight to identify trends, risks and opportunities, taking proactive steps to improve outcomes
- Embedding quality standards and ensuring consistency across every customer interaction
- Supporting all new sales training including induction, ongoing development and refresher sessions
- Identifying individual development needs and creating effective training to address them
- Managing sales agent pipelines and supporting outreach and nurturing tactics
- Working collaboratively with wider teams to resolve issues and improve end-to-end processes
- Championing a culture of accountability, fairness and continuous improvement
Skills/Experience:
- Proven experience leading or supervising teams, ideally within a B2B telephony or telesales environment
- Strong track record of delivering performance across sales, service and quality KPIs
- Demonstrated ability to coach, develop and performance manage individuals with clarity and empathy
- Excellent communication, influencing and decision-making skills
- Calm under pressure with the ability to prioritise and manage competing demands effectively
- Collaborative, solutions-focused mindset with the confidence to challenge assumptions
- Proactive and resilient with a flexible approach to change
Salary & Working Hours:
£30,000–£35,000 per annum, dependent on experience. Full-time, permanent, 37.5 hours per week. Monday to Friday — no weekends. Fully office-based in St Ives, Cambridgeshire.
Please note: a basic DBS check will be required prior to starting employment.
Benefits:
- £30,000–£35,000 DOE
- 33 days holiday per year including bank holidays
- Holiday purchase scheme
- Salary sacrifice pension scheme
- Private medical insurance
- Digital healthcare access
- Employee Assistance Programme
- Life assurance
- Subsidised gym membership
- Cycle to Work scheme
- Electric car salary sacrifice scheme
- Eyecare contributions
- Weekly bootcamp fitness class
- Savings and employee discount portal