We’re recruiting an Account Manager on behalf of an established, ambitious data and communications business based in Warboys, Cambridgeshire. This is a full-time, permanent position offering a £36,000 basic salary, a company car and commission linked to account growth and new business.
This is not a role where you inherit a portfolio and wait for the phone to ring. You’ll take commercial ownership of a portfolio of client accounts, protecting the business already in place while looking for ways to grow it, whether that means introducing additional services, improving on costs or taking a problem off the client’s desk altogether. Alongside account development, you’ll open new client relationships and take them from first conversation through to onboarding. In a small team you’ll work directly with the people who deliver your clients’ work and have easy access to the Directors, so good ideas can quickly become action. If you are commercial, inquisitive and motivated by growing accounts, this is well worth a closer look.
Main Responsibilities:
- Managing and developing a portfolio of client accounts, building strong relationships with key decision-makers
- Understanding each client’s business, challenges and future requirements
- Identifying and developing opportunities to introduce additional services and grow revenue and profitability within existing accounts
- Conducting regular client and account reviews
- Preparing quotations, proposals and commercial solutions, and following opportunities through to successful delivery
- Prospecting and winning new business, taking opportunities through presentation, negotiation and onboarding
- Maintaining an active sales pipeline and accurate forecast
- Monitoring account performance, revenue and profitability
- Working closely with the Data, Production and Client Services teams and the Directors
- Ensuring new clients are successfully onboarded and developed into long-term relationships
Skills/Experience:
- Experience in direct mail, print, transactional communications or a closely related sector: ideal
- Understanding of some or all of: direct mail, transactional mail, data processing, variable data and personalisation, digital and litho print, fulfilment, enclosing, and postage methods
- Successful management of significant client accounts with measurable growth
- A strong record of winning new business and cross-selling additional services into established accounts
- Experience taking new clients from initial conversation through to onboarding
- Strong commercial and negotiation skills
- Experience working to revenue and profitability targets
- Understanding of data-driven and personalised communications
- Able to build relationships from operational contacts through to senior decision-makers
- Commercial, inquisitive, proactive and ambitious, with a sense of ownership
Salary & Working Hours:
£36,000 basic salary plus company car and commission based on account growth and new business. Full-time, permanent position based in Warboys, Cambridgeshire.
Benefits:
- £36,000 basic salary
- Company car
- Commission based on account growth and new business
- Business expenses
- Company pension
- Direct access to decision-makers and the teams delivering your clients’ work
- Small, close-knit team with real scope to influence how the business grows
- Business certified to ISO 9001, ISO 14001 and ISO 27001 standards