Metering Technician – 6 Month Contract
The Role:
We're recruiting a Metering Technician on behalf of one of the UK's leading water providers, covering the Hartlepool area. This is a six-month contract position working 37 hours per week, offering a fantastic opportunity for someone who enjoys working outdoors, managing their own workload and delivering great customer service every single day.
This is a field-based, autonomous role where you'll be out on the road, visiting customers, reading and exchanging meters, identifying potential issues and acting as the face of a large, well-respected organisation. You'll be provided with a uniform and a van, and you'll have the full backing of an experienced team behind you. If you like variety, fresh air and the freedom of managing your own day, this is well worth considering.
Please note: applicants must be based within 30 minutes of Hartlepool and surrounding villages.
Main Responsibilities:
- Carrying out customer-driven meter reading queries, planned meter readings and boundary box meter exchanges within agreed service levels
- Completing meter exchange operations efficiently and cost-effectively, ensuring all work meets relevant regulations
- Conducting flow tests, void inspections and confirming correct supply connections and postal address plots
- Identifying and reporting maintenance jobs, potential leaks and reactive work requirements
- Ensuring accurate meter reads, maintaining up-to-date records and tracking new and old meters
- Reporting billing information amendments to improve customer service
- Replacing lids and completing non-routine reading and income-related operations as required
- Complying with all health and safety regulations to protect yourself and members of the public
- Delivering excellent customer service to both internal and external customers at all times
- Contributing positively to team working and identifying opportunities for self-development
Skills/Experience:
- Customer-focused with a professional manner and positive attitude
- Comfortable working outdoors in all weather conditions — rain or shine
- Able to manage your own workload and work autonomously day to day
- Physically fit — the role involves walking approximately 3 to 8 miles per day
- Confident using handheld computer devices
- Reliable, punctual and able to work flexibly across the working window, including early starts and late evenings
- Must live within 30 minutes of Hartlepool — essential
- Full UK driving licence — essential
Hourly Rate & Working Hours:
Competitive rate of pay. 6-month temporary contract, 37 hours per week. Flexible working hours within the window of 6:30am–8:00pm Monday to Friday and 8:00am–2:00pm on Saturdays.
Benefits:
- Company van and uniform provided
- Personal private healthcare
- Generous double match pension — contribute 7% and receive 14% employer contribution (21% total)
- 24-hour virtual GP service for you and your household
- 26 days annual leave rising with service, with option to buy more
- Life assurance up to 8x salary
- Personal accident cover up to 5x salary
- 26 weeks full pay maternity/adoption leave and 4 weeks paid paternity/partner leave
- Shared parental pay available
- Bonus scheme
- Flexible benefits and wellbeing support