Fulfilment Supervisor
£29,500 plus benefits
The Fulfilment Supervisor should assist the Fulfilment Manger in the day to day running of the department to ensure that products are packed and shipped correctly and safely, on time, to customer specification. They will work closely with the other Fulfilment Manager to ensure the efficient flow of work through the department aiding with people management tasks and the continuous development of the processes and systems within the Fulfilment department
Duties for the Fulfilment Supervisor:
- The assist in the operation and running of the Fulfilment department.
- Maintaining close communication links with the Fulfilment Manager Scheduling to ensure work is completed on time and to customer specification and problems are resolved promptly and effectively.
- Assist in gaining the information for the provision of KPI reports to the Production Manager detailing performance on Employee efficiency, Stock utilisation directly associated with Fulfilment department.
- Aid in the monitoring and controlling of stock so that minimum and maximum stock levels are maintained to cover the current workloads.
- The supervision of maintenance of departmental machinery, to ensure consistent quality and output is maintained.
- Supervision of departmental procedures & workflows and housekeeping.
- Report to the Fulfilment manager all production issues which may affect the smooth and efficient running of the Fulfilment area.
- To lay out the vans/Couriers in accordance with the despatch times with cross reference between schedule and Despatch tabs to ensure all items are accounted for before vehicles depart.
- Assist in the allocation of jobs to staff members within the department, evaluating deadlines and requirements to ensure efficient and cost-efficient processing of work on time and in full.
Knowledge and Experience required for the Fulfilment Supervisor:
- Good knowledge of packing, shipping, logistics and warehouse processes and experience in a position within these areas
- Experience of working in a fast-paced production environment.
- People management and workload planning experience
- Ability to identify and implement continuous improvement initiatives.
Skills and Abilities for the Fulfilment Supervisor:
- Good organisation skills and the ability to thrive in pressurised environments
- Ability to multi-task and utilise resources to execute tasks within a deadline-oriented environment with tight timelines
- Excellent attention to detail and a record of maintaining high quality standards
- Excellent communication and interpersonal skills.
- Highly motivated with a high level of initiative; inspires confidence to work independently and in support of department goals and business objectives.
- Ability to build good, professional relationships.
- Strong computer skills, with a willingness to carry out administrative duties and more complex challenges.
- Proactive, can do attitude.
Hours of work for the Fulfilment Supervisor:
Monday to Friday 6am to 2pm and 2pm to 10pm
Benefits for the Fulfilment Supervisor:
25 days plus bank holidays (Holidays go up to 30 days)
Pension
Life Insurance
Free fruit
Free food delivery once a month
Sick pay (after qualifying period)
Nice working environment
Uniform
Overtime at time plus half and double time
Village location near St Neots (Car is essential)
For more details please contact Lisa Parsons