We are recruiting for one of our longstanding clients in the St Ives (Cambridgeshire) area for a full time, permanent call center Sales Team Leader.
We are looking for the right Sales Team leader with a proven track record of leading a sales team. KPI driven with the thirst to write your own paycheck with uncapped commission.
If you are a dynamic and results-driven individual with a passion for leadership and sales excellence?
Do you have experience within a fast paced call center environment?
if so, Then look no further!
Main Responsibilities:
- Support, develop and motivate a team to maximise conveyancing instructions in line with budgeted requirement.
- Evaluation of performance metrics including productivity, task management and conversion across your telesales team.
- Effective Identifying and implementing improvement in processes.
- Detailing sales results on a daily basis.
- Individual call analysis along with one-on-one feedback and coaching and leadership.
- Provide detailed feedback to the higher management team on individual’s progress.
- Review of team incentives & implementation of both local and remote teams
- Clearly communicate department and business objectives
- Implementation of sales strategies
Skills & Experience:
- Ability to motivate and guide the sales team.
- Clear and effective verbal and written communication skills.
- Proven track record of achieving targets and understanding sales processes.
- Ability to develop sales plans aligned with business objectives.
- Strong time management and multitasking skills.
- Collaborative mindset and ability to foster a positive team culture.
- Flexibility to navigate changing market conditions and challenges.
- Familiarity with CRM software and basic office tools.
Benefits:
- Onsite subsided canteen
- free parking
- 25 days + Bank holidays (capability to buy and sell up to 5 day’s annual leave)
- Yearly pay review up to 5% of your annual salary
- Career progression across all divisions
- Free legal services
- Employee assistance programme (EAP)
- Cycle to work scheme.
- Dental plan
- GP24 – health care
- Retail discounts
Salary & working hours
£27,500 (OTE £45,000)
This is a Monday to Friday role with the chance of working later shifts during the week and a Saturday if you so wish.
INDCOMM