Installation Support Advisor

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Our established and affluent client are seeking for an experienced Installation Support Advisor to join their vibrant team based in Huntingdon.

The successful Installation Support Advisor will have a combination of experience within installations, warranty, and customer care. The Installation Support Advisor must have attention to detail and have a ‘can do’ attitude with the want to drive the team forward.

Are you the Installation Support Advisor that I am looking for? If so, please do not hesitate to apply today.


  • Managing client telephone calls (incoming & outgoing) to agree on & confirm installations/warranty site visits.
  • Planning and checking orders & parts to ensure the Installation goes smoothly.
  • Delegating & actioning tasks to ensure the relevant people understand the project.
  • Compiling of project information for the company's site operatives containing all relevant paperwork & information required on site.
  • Usage of company bespoke software
  • Physical product checks
  • Technical understanding of the product range

Skills / Experience

  • Suitable for an experienced, people & process focused individual.
  • Empathic with the ability to read and understand complex installations for our clients.
  • Highly organised with a curious mind
  • Strong communication skills and client management
  • Team player and able to enhance a team.
  • Practical problem solving
  • Good eye for detail
  • Efficient & proactive
  • Computer literate with a desire for organisation and structure

Working hours and pay

  • Monday to Friday 09:00 – 17:00 (flexible)
  • £25,000 per annum.



  • Cycle to work scheme.
  • Employee discount
  • Health & wellbeing programme
  • Referral programme
  • Sick pay
  • A contributory pension schemes.
  • Private health insurance scheme
  • 28 days holiday per year including bank holidays (plus 2 additional days on Christmas Eve & New Year's Eve)
  • Additional Leave Purchase Scheme (available to purchase up to a further 5 days)
  • Free on-site parking
  • Company & social events
  • Cashback healthcare



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