Customer Care

The Role:
We’re looking for a friendly and proactive Part-Time Customer Care Assistant to support a busy team in Cottenham. This is a temporary 2-month position, ideal for someone who enjoys helping customers and providing smooth day-to-day service.
You’ll be joining a well-established, supportive organisation where you’ll play an important role in keeping customer operations running efficiently.

Main Responsibilities:

• Responding to customer enquiries via phone and email

• Providing accurate information and resolving issues

• Updating internal systems and logging customer interactions

• Supporting the wider team with general administrative tasks

Skills/Experience:

• Strong communication and customer service skills

• Good attention to detail and ability to multitask

• Confident using computers and internal systems

• Positive attitude and willingness to learn

Hourly Rate & Working Hours:

• £12.21 per hour

• 20 hours per week, flexible working times across the week

Benefits:

• Flexible scheduling

• Friendly and supportive working environment

• Great short-term opportunity to gain experience